Generally speaking, the Customer and the Service Provider undertake to collaborate actively to ensure the proper execution of the contract. Each party undertakes to communicate any difficulties that it becomes aware of as the project progresses, to enable the other party to take the necessary measures.
a/ The Client
To enable the Service Provider to carry out its mission, the Customer undertakes to :
Establish detailed specifications that will not be modified, unless agreed by the parties, after having been approved by the Provider. In the event that modifications would imply a substantial overhaul of the initial specifications, these modifications will be invoiced in addition to the initial estimate.
Submit to the Service Provider the purchase order/quotation (dated, signed and stamped).
To provide all the documentary, graphic and textual elements necessary for the good realization of the contract, (in particular in the good exploitable formats according to the targeted supports) the customer commits himself providing all the legal information to be added in the documents and takes the responsibility to provide the contents of the documents which he publishes.
To have the necessary rights on the elements provided above. Only the responsibility of the client can be engaged in this respect.
Actively collaborate in the success of the project by providing the Service Provider in a timely manner with all the information and documents necessary for the proper understanding of the needs and the proper execution of the services.
Strictly comply with the technical and creative recommendations made by the Service Provider.
Guarantee the Service Provider against any action that may be brought against it because of the nature of the data or information (text, images, sounds) that would have been provided or chosen by the Customer.
To pay the amounts due to the Service Provider within the specified time limits.
Inform the Service Provider of any competition with other service providers.
b/ The Provider
If necessary, the Service Provider may intervene in the elaboration of the specifications, jointly with the Customer.
The Service Provider guarantees that the creations are legally available and are not subject to the rights of third parties, whether or not employees of the Service Provider, for the uses provided for under the contract.
The Service Provider undertakes to regularly and effectively inform the Customer of the progress of the project, in particular through validations submitted to the Customer.
Under the terms of confidentiality and throughout the duration of the present contract and even after its termination for any reason whatsoever, the Service Provider undertakes to keep strictly confidential all information and documents of any nature whatsoever relating to the Customer, to which it may have had access in the context of the execution of the present mission.
The Service Provider reserves the right to mention the achievements made for the Customer on its external communication and advertising documents (website, portfolio, etc.) and during commercial canvassing.
Alexis Balinoff Terms and Conditions 2020